The Outreach Retail Connect App is an extension of the Outreach DMS platform that enables a real-time connect and conversation between retailers and brands/companies whose product they sell. Retailers will benefit from an automated order management system which offers zero contact order placement, order tracking, scheme payouts and grievance redressals. On the other hand, brands/companies can increase their involvement in managing secondary sales and ensure compliance in real-time.
Now place orders for your preferred brands through a secure, online system that limits your exposure to salespersons during the pandemic. Select a company, log-in with an OTP using your Retailer ID and contact number to connect with multiple distributors on Outreach DMS.
Outreach Retail Connect App opens a direct, trackable, communication line between retailers and their distributor and principal brands/companies. The app allows the retailer to quickly raise concerns/grievances with the distributor and the brand/company for things like,
You can further escalate your concern and receive a time-bound resolution to your problems from within the app.
The Outreach Retail Connect App supports multiple languages to cater to our diverse clientele. For our international customers, we are offering localized support in English, French and Arabic. For our Indian customers, vernacular support is available in Hindi, Kannada, Telugu and Tamil. We are also adding more languages as we speak.
